Join the Student Technology & Assistant Resources (STAR) Team

Class of 2026 - see new opportunities below!

Are you a PharmD student pharmacist and great with technology? We’d love for you to join the STAR team! We are currently recruiting for student work-study employees.

Our technologist program utilizes Federal Work-Study (FWS) Program funds and works closely with the UCSF Student Financial Aid Office for hiring and on-boarding.

STAR flyer
Amy Xiao


Step 1

Review job posting below, complete the application form and interview with current student technologists.

STAR Application (Applications due by Wed, April 3, 2022 at 11:59 PM)

Review work-study program hiring procedures in detail--make sure you have been awarded money for work study.

Student Financial Aid: Work-Study Program

Step 2

Complete employment paperwork with Financial Aid work-study coordinator (Elliot Yau)

Step 3

Complete on-boarding with Financial Aid work-study coordinator (Elliot Yau) and review resource page for student employees.

Student Financial Aid: Work-Study Employees

Step 4

Kickoff work by meeting with Student Helpdesk team and trainings from OEIS and ETS.

Step 5

Complete biweekly timesheets and meet regularly with your STAR team and staff supervisor (Alexa Tan). 

Job Posting

Title: Student Technologist - STAR Student

# of Positions: 3-4 (Class of 2026 only)


We are looking for Student Technologists to join the Office of Education and Instructional Services (OEIS). In this position, you will be a member of the Student Technology Assistant Resources (STAR) program. As a STAR student, you will attend your regularly scheduled classes and provide in-class technology assistance to faculty as needed. You will provide technical support to fellow student pharmacists and faculty, which includes fielding technical questions, publishing technical guides, and providing hands-on technical support.

Responsibilities Include:

  • Attend lectures and actively assist instructors with in-room technology, connecting devices, projecting slides/videos, connecting to Zoom, etc. Escalate in-room issues as needed to Educational Technology Services (ETS) and OEIS.
  • Establish technology requirements and easy-to-understand instructional guides for incoming classes during P1 Orientation.
  • Troubleshoot student technology issues, set up new devices, and provide software installation support.
  • Support the STEP program and serve as their technical liaison (e.g., build Ilios schedules, upload recordings to Mediasite, etc.) 
  • Attend relevant technology trainings held by OEIS and ETS to learn about classroom software and equipment.
  • Provide consultations to faculty on the use of in-classroom technology and active learning tools.
  • Assist with physical classroom operations such as room setup for events (e.g. a panel session that requires specific table/seating configuration).
  • Create and update technology resources and guides online on the website.
  • Monitor, respond, and/or triage the STAR email and ticketing system. Escalate issues as needed to OEIS supervisor.
  • Communicate with students regarding larger-scale technology issues, campus changes, and major OS releases.


  • Excellent collaborative, communication, and customer engagement skills.
  • Proven organization, problem-solving, and analytical experience.
  • Excellent at balancing academics and other extracurriculars.
  • Strong technical troubleshooting skills or willingness to learn and develop these skills.
  • Ability to design and implement new processes and facilitate user adoption.
  • Demonstrated knowledge of technical ability and/or willingness to learn about a wide range of A/V, hardware, software, and mobile platforms.
  • Knowledge of different operating systems: Microsoft Windows and macOS. Broad understanding of iOS and Android.

Employment Type: Federal Work-Study

Employment Term: 1 academic year. We encourage you to renew yearly during your tenure at UCSF.

Schedule: Employees can work an a maximum of 20 hours/week.

Pay Rate: $30/hour

Location: Parnassus (and remote support for Zoom sessions)