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Student Helpdesk
Technology support for PharmD student pharmacists

Guides

Guide Includes

Zoom Support

  • Zoom captioning and live transcriptions

iPad Support

  • PDF conversion

VPN (Pulse Secure)

  • Install and use Pulse Secure

    • Duo Mobile

Organize Your CLE Homepage

  • Enabling customization

  • Simple method

  • Advanced method
    • Hide unused blocks
    • Set up Favorite Courses
    • Dock blocks and move calendar to the top
    • Hide Course Overview and move Favorite Courses under Calendar

Upgrade to Windows 10

 

  • If you’re not a PharmD student pharmacist

  • What you need

  • Before you begin

  • Decrypt then uninstall programs
    • Decrypt

    • Uninstall programs

  • Perform the upgrade
    • Download Windows 10

  • Install required programs

  • Using Windows 10

  • Reverting to Windows 7 or 8.1

  • Provide feedback on this guide

Print Wirelessly from Mac

on campus only

  • Our printers

  • What you need

  • Install print management software called PaperCut
    • Installation

    • Manage your PaperCut account

  • Install drivers to print in black and white

  • Add black and white printers

  • Install drivers to print in color

  • Add the color printer

Print Wirelessly from Windows

on campus only

  • Our printers

  • What you need

  • Install print management software called PaperCut
    • Installation

    • Manage your PaperCut account

  • Install drivers to print in black and white

  • Add black and white printers

  • Install drivers to print in color

  • Add the color printer

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